Get it Done!

Our Global Work Order System (GWS) provides a departmental tracking tool that tracks the creation and completion of work orders and is integrated into the ADG core web technologies framework.

With our powerful work orders system, work orders are tracked by the type of work requested, location, department assigned, and type of work completed and/or current status.

Better Serve the Community

You can also help improve the customer service aspect of citizen complaints by automatically sending letters of completion or appreciation to the requestor.

Manage and Monitor Output and Efficiency

Monthly analytical reports review the number of Work Orders generated by type and departments, status of the orders, and average days to completion for closed work orders.

A Myriad of Uses

Work Orders can be used to track equipment repairs, road work requests, pot holes, property in need of repair, or other complaints.

The product can run standalone or be integrated directly into ADG’s Fund Management System or other financial packages for integrated billing and payment capabilities.

Powerful Web Technology
In addition to the many unique features of GWS, it also inherits the power of our software methodology.